Deep Focus Retreats Privacy Policy

Last updated: June 18, 2024

This Privacy Policy outlines how Deep Focus Retreats ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase from Deep Focus Retreats / Ravens Landing.

  (the "Site"), or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to any user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information:
We collect personal information about you from a variety of sources to provide the Services, including:

Direct interactions with you.
Automated technologies, such as cookies.
Third-party sources.
We use this information to:

Communicate with you.
Provide the Services.
Comply with legal obligations.
Protect the Services, our rights, and the rights of our users.
What Personal Information We Collect
The types of personal information we collect depend on how you interact with our Site and Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

Basic contact details: name, address, phone number, email.
Customer support information: details you provide in communications with us.

Information We Collect through Cookies:

We automatically collect certain information about your interaction with the Services, known as "Usage Data", through cookies, pixels, and similar technologies. This includes device information, browser information, network connection information, IP address, and interaction details.

Cookies
We use cookies on our Site to enhance your experience, run analytics, and tailor advertising. You can control cookies through your browser settings, but blocking cookies may affect your experience and the functionality of the Services.

How We Disclose Personal Information:
We may disclose your personal information to third parties for legitimate purposes, including:

- Business and marketing partners.
- Affiliates within our corporate group.
- During business transactions like mergers.
To comply with legal obligations or protect our rights.
In the past 12 months, we have disclosed the following categories of personal information:

Identifiers: basic contact details and certain order and account information.
Internet or network activity: Usage Data.
User-Generated Content
Any content you post publicly on the Services, such as reviews, will be accessible by others. We are not responsible for the privacy or security of such information.

Third-Party Websites and Links
Our Site may link to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing any personal information.

Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with their personal information, please contact us to have it deleted.

Security and Retention of Your Information
We implement security measures to protect your information, but we cannot guarantee "perfect security." The retention period of your information depends on various factors, including legal obligations and business needs.

Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, such as:

Right to Access / Know
Right to Delete
Right to Correct
Right of Portability
Right to Opt out of Sale or Sharing or Targeted Advertising
Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information
Right to Restrict Processing
Right to Withdraw Consent
Right to Appeal
You can exercise these rights by contacting us. We may need to verify your identity before responding to your request.

Complaints
If you have complaints about how we process your personal information, please contact us. If you are not satisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.

International Users
We may transfer your personal information outside your country of residence. For transfers from Europe, we rely on recognized transfer mechanisms, like the European Commission's Standard Contractual Clauses.

Contact
For any questions about our privacy practices or this Privacy Policy, or to exercise your rights, please contact us at  [email protected].

This Privacy Policy is tailored for Deep Focus Retreats and reflects our practices regarding the collection, use, and disclosure of personal information. Regularly review this policy to ensure compliance with applicable laws and regulations.